Product

Zamgold.com is an online marketplace that offers virtual currency, items and power leveling services for more than 25 online games. These games range from popular entries in the massively multiplayer online genre, such as World of Warcraft, RuneScape and ArcheAge, to niche games such as Albion Online, Cabal II and Echo of Soul. You'll also find services for games in the sports, MOBA and action genres at ZAMGOLD, including notable titles such as Madden NFL 16, The Division and League of Legends.

Price

ZAMGOLD is a good source of virtual currency and items for some games due to their prices. For example, Blade & Soul gold is as low as 100 pieces for $6.75, almost a dollar less than their competitors. Like most sellers dealing in virtual currency and items, ZAMGOLD provides a VIP bonus system; however, the tiers that they offer have lower discounts and higher entry fees than their competitors. While most websites usually offer an eight percent bonus at the highest level, ZAMGOLD only offers a six percent discount. Not only that, but you need a whopping $5,000 in cumulative purchases to qualify for this tier, whereas other websites only require roughly $3,000. However, ZAMGOLD does routinely offer coupons and other discounts to users who sign up for their promotional newsletter.

Speed

ZAMGOLD promises a delivery speed of under an hour for your virtual currency or items. For bulk orders, delivery times are longer but usually still under 24 hours or longer. Certain forms of payment, such as paying via a PayPal eCheck, could delay payment by as much as four days.

Shopping and Payment

ZAMGOLD is a straightforward website, with a list of games on the left-hand side of the screen and very few flashy, resource-intensive graphics on its homepage. For users who in a hurry, the Quick Order option will let you purchase currency or items in roughly three to four minutes. ZAMGOLD does not offer many payment options, only letting users pay via PayPal, Western Union, Skrill or via a credit card, such as MasterCard or Visa. Some users may feel uncomfortable using some methods of payment such as a credit card, as ZAMGOLD requires buyers to send over a copy of a photo ID and even a copy of their card with their order.

Customer Service

Zamgold.com offers six ways to contact them: Skype, email, two phone numbers, QQ and a live chat option available on the homepage. All of ZAMGOLD's communication methods are available 24 hours a day, seven days a week, including major holidays such as Christmas and Thanksgiving. The company aims to answer all inquiries within an hour, though response times are longer if they are experiencing a high volume of questions.