By mmobux.com staff | Leave a Review | Read Customer Reviews

We have a chance to talk with one of the leading shop in RMT industry, MMOGA, about their business concepts, ideas, and visions on RMT industry. Here are the interview.

What does MMOGA stand for? Is there a story behind your selected logo?
MMOGA originated from “Massive Multiplayer Online Game Association”. The name has been a little long so it has been shortened to MMOGA and made a brand of its own. The logo has no further meaning, it is just easy to grasp and recognizable. When you see it on any banner, you can be sure to get high quality and your products really fast.

We have seen that you have 2 sites: mmoga.com and mmoga.de. Which site is your primary website and why?
At first, we want to mention, that we own even more websites. Mmoga.fr for french people and mmoga.co.uk for British customers just to name two. mmoga.es for Spanish customers will follow soon. There is no main focus on one website, we are trying to keep our high standards the same for all our web offers. Nevertheless, it is true that the main customer base is currently on mmoga.de, but we are expanding every day.

What are your thoughts on other virtual currency business such as Facebook credits?
We do no make a great difference on virtual currencies. If there is a market for it, we will offer it for sure. As you might have seen we currently are offering facebook credits in different currencies. Our gold farming partners cannot produce the credits on Facebook, but the market for Facebook casual players is way to vast to ignore it. Therefore we are offering keys and cards to to meet the demand. Let alone Zynga with its millions of players have to be reached, either by Facebook credits or direct game cards for their games.

What makes MMOGA stand out from other gold suppliers?
This is fairly easy, we established MMOGA as a brand with high quality standards. You can expect low prices, fast deliveries, many payment methods, 24/7 support and an overall great experience from your first visit till becoming a satisfied customer. The main unique selling point is the long term market presence. Every day there is a new gold seller on the market and another one made a quick buck and is never seen again. Our customers can profit from this as well. With our loyalty discount system you can reduce your prices overall and watch other suppliers come and go without any trouble.

What is your business motto?
We have no strict business motto we live by. As mentioned before, we are just always trying to improve our offer, quality, speed and prices to give the customers the best experience they can get. It worked out great so far, since we became the European market leader in this sector.

How do you see the future of MMOGA?
MMOGA will constantly grow without losing any quality at all. History has shown that there is a great risk in expanding without the power to back it up. So far we did a good job and this hopefully works out for us and our customers in the future as well.

Is there anything else that you would like to share?
We want to thank our customers for sure. Without all of our community the whole business would not work. We are deeply thankful for that. Check out our Facebook pages as well, to get raffles, the latest offers and gaming news.
English: http://www.facebook.com/MMOGAcom German: http://www.facebook.com/MMOGA

About MMOGA:

MMOGA started big in the German market. Started in 2004, the service provider continues to provide buyers with premium services. The site openly reveals customer ratings from over 140,000 buyers with very few negative feedback since 2008 to date. Exact customer reviews could be read are publicly displayed for new visitors to view.

To date, MMOGA has expanded its services to cover the French, German and English-speaking market as well. Besides ingame-currencies, the shop also provides powerleveling services, game cards and strategy guides available. In terms of payment options, the site probably offers the most options available, from PayPal and moneybookers to Google checkout, Fax Order and much more. MMOGA's facebook page also showcases MMO news and updates.

Product. MMOGA is a full-service site, offering virtual currency, power leveling services, accounts, game time cards and items. MMOGA sells virtual currency to most of the long-running hit MMORPGs like World of Warcraft and Maplestory, popular releases in recent years like WildStar and ArcheAge, as well as niche titles like Echo of Soul and FIFA 16 coins. It also provides power leveling and items options to players of Diablo and Runescape.

Pricing. Virtual currency prices in MMOGA are among the lowest in the industry, but customers can still find cheaper rates in other niche sites. Still, many continue to patronize MMOGA because of its relatively trusted name that makes the extra few cents premium worth it. MMOGA is also known to give out discounts and bonuses on occasion, which further lowers the prices on the site but may also lengthen the wait times due to high demand.

Shopping and Payment. MMOGA is not as user-friendly as other sites, especially for buyers that want to spend as little time as possible in a transaction. You will need to click through menus to find what you are looking for and finish an order, but nothing that would make you pull your hair out in frustration.MMOGA offers a decent amount of payment options for buyers with internationally accepted credit cards, but do not expect much support outside of that.

Speed. Where MMOGA shines is in its promise to deliver virtual currency in less than an hour. More than 85% of its customers get their orders in less than 30 minutes � an impressive average delivery time considering the number of games they cover and the volume they can accommodate per order. For those worried about deliveries that take more than a day � the site boasts that only 0.3% of orders fall in this category. This means that for most orders, virtual currency will be sent to your characters and accounts before you call it a night (assuming you placed the order in the morning.)

Customer Service. MMOGA is one of the few sites with a very helpful FAQs page where you can find answers to your most pressing questions without even having to talk to an agent. For more detailed questions and order-related inquiries, a live chat is available and the agents seem capable of handling most issues. But customers that opt to email might find the response slower than they would like.