Product

As the name implies, Mu2zen is an online store that specializes in currency, items and power leveling for one MMO: MU Legend. Mu2zen offers Zen on every MU Legend server in both the United States and Europe. In addition to Zen, Mu2zen also offers power leveling services, which can take your character from level 1 to the maximum level in just under a week. Lastly, Mu2zen also sells in-game items for MU Legend, ranging from weapons and armor to rare mounts and crafting materials. Whatever help you need in MU Legend, you'll find it at Mu2zen.

Price

Because they only concentrate on one specific game, Mu2zen is able to offer prices that are normally five to ten percent lower than their competition. Like other virtual currency websites, the more Zen you buy at one time, the lower your overall cost. However, unlike other virtual currency sites, Mu2zen does not offer any bonus programs or coupon codes. As a result, it's possible to find Zen cheaper on other sites if you take advantage of any sales or coupon codes.

Speed

Mu2zen promises a delivery time of 24 hours or less for every Zen purchase. However, you may find that it takes longer to get your delivery of Zen due to a few issues that will pop up. After placing an order, a customer service representative at Mu2zen will call you to verify your information. If you miss this call, you are likely not getting your Zen within 24 hours. In addition, if you pay by PayPal eCheck, it can take up to four business days for you to receive your Zen. However, if Mu2zen fails to deliver your Zen or items within the estimated time, the site will immediately provide a full refund.

Shopping and Payment

Unfortunately, Mu2zen is a difficult website to navigate, as graphics will frequently not load, images will overlap on top of each other and the website itself takes a significant amount of time to load on both PC and mobile devices. In addition, the number of misspellings and grammatical errors on the site doesn't inspire confidence in potential customers. However, Mu2zen does have a quick buy option for Zen that is located directly on the front page. When it comes to payment options, Mu2zen also comes up short compared to its competitors, as the store only accepts PayPal and Western Union. However, the site itself cautions against using Western Union as it can cause a delay in receiving your Zen.

Customer Service

Like the site itself and their payment options, the customer service contact methods at Mu2zen also fall short. Mu2zen only offers one way to get a hold of them: the 24/7 live chat option. This option is available directly from the Mu2zen site itself, and a customer service associate will typically respond to your inquiry in a few minutes. The Mu2zen customer service staff is friendly and helpful, with most issues resolved in under an hour or less.