Guy4Game - Profile

Ranked #428 out of 431 shops

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Telephone: +1-888-221-1554
Owner: Ournetworking Canada LTD
Street address: 310-200 Finch Ave
West North York
Toronto, ON, M2R 3W4
Country: Canada
Livehelp: Available
Payment options: American Express MasterCard PayPal Visa Card
Alexa rank: 679,621

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Below, you can find Guy4Game reviews written by users. Find out if Guy4Game is legit or a scam. Learn first-hand experiences about buying currency from this gold seller. Discover Guy4Game delivery time and check out customer feedbacks to see answers to the most frequently asked questions: Is Guy4Game legit? Is Guy4Game safe and reliable?

Guy4Game - Price History

Last Update: May 21, 2024

Guy4Game - In depth

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Guy4game provides MMORPG services such as game currency, items and power leveling for popular game titles. It has been around since mid 2004 and is being managed by Flora Chen. The company is based in Canada though it has operations in China, Korea, Japan and Mexico. Chen said in an interview with Cnet, Guy4Game has a staff of 150 full-time workers and a client list of more than 100,000 customers.

Based on the traffic ranking of Alexa the company has enjoyed a decent growth from the launch date, peaked in the late 2006 then slightly dropped to a steady level. The site is currently at a global ranking of 169,588. Guy4game has received excellent reviews from many third party review sites

Products. sells virtual gold for the most popular subscription and free to play MMORPGs as well as selected online games.The full list includes as of this review includes: World of Warcraft, Guild Wars 2, RuneScape 2, Diablo 3, SWTOR, Aion, Rift, Final Fantasy 11, DAoC, EVE Online, Lineage 2, MapleStory, TERA, The Secret World, Path of Exile, Age of Wushu and Neverwinter. The website also sells gear, items and accounts for the World of Warcraft game.

Pricing. is famous for having some of the lowest prices in the industry, especially for games like World of Warcraft. It beats virtually all other sellers also listed on the price comparison tracker. (But note that a few unlisted sellers manage to beat it purely on price.) While the difference may come down to a couple or so dollars per order, this can make a difference especially for high quantity buyers. It also rolls out discount and bonus gold promotions for specific games and holidays, which further increases its value.

Shopping and Payment. Shopping at is made very convenient by its organized layout where you can pretty much find what you�re looking for within seconds. The shopping cart is very sleek and intuitive, which lends confidence to buyers that it is a legitimate and well-managed site. The average customer though will have to fill out quite a bit more personal information to process their orders. Customers also benefit from a range of payment options such as PayPal, Visa and MasterCard credit cards, Skrill, Google checkout and plenty more.

Speed. Rather than guaranteeing delivery as fast as 1 hour like other sellers tend to promise, says it can send the gold within 6 hours. The strategy seems to lower expectations to satisfaction, as we found that they often deliver gold faster than 6 hours. This is a great tactic to condition their customers to be a little bit more patient. This lets avoid the frustration that eventually builds up when customers fail to get their gold at impossibly fast times.

Customer Service. Customer service is superb. English communication by the online help agents are almost native-like, and their responses are prompt and helpful. Couple with the often very competitive prices, it�s hard not to see why is held to high esteem by many gold buyers, racking up one of best aggregated review ratings at

Guy4Game - Leave a Review

Guy4Game - Read Customer Reviews

Leave a Review | Read Customer Reviews
Review by Pissed off
I used this service to purchase gold. My account got suspended and currently under review for perma ban because of this service.
They are unsafe.
Contacted them and they told me to contact them back if I get unsuspended. Like I'd ever want to deal with them again.
DO NOT USE if you want to keep your account. Thousands of hours down the drain. Lost everything
Review by richie242
I used this service to try and purchase 10,000g on Wow Classic. I made an account and input all my purchasing information. When I got to the processing phase, the website told me that my purchase did no go through as some information was not correct. Minutes later, my banks fraud hotline texted me asking about a purchase from Guy4Game for over $500. I told them what happened and they denied the payment on my credit card and did not let the charge go through, luckily for me!

Review by james
I hereby testify that Guy4game is setting the standards for all your online-gaming needs! Professional department and agents are present to help you with any issues you come across as you browse your many opportunities! Including major titles Runescape II and World of Warcraft! Fast and simple payment methods, and most important of all, the customers are taken care of! Love you guy4game! -james
Review by Rebecca
I used to use Guy4Game and they were great. I took a break from gaming for about 3 years. I placed an order yesterday at 10pm and asked for face to face delivery. About 2 hours later I was told that wasn't possible and to place some items on the AH in WoW. I did that and gave the item names to the person who contacted me. It is now the next day at 6pm. The chat is down on their website, the phone says "customer unavailable" when I call. I emailed at 2pm and still haven't received a reply. I doubt I will use them again.
Review by Tonald Drump
Absolutely fantastic service. Don't go anywhere else but here. I tried a few different places before I found this site and let me tell you, the service is fantastic AND every single order made has been delivered. The other sites took DAYS and then sometimes didn't deliver. Guy4Game has my business for life!.
Review by italiby cruz
After having a really bad experience i was really hesitant when i found this site to buy gold, but after talking to the person on the live chat and finally ordering the gold, i was really pleased with how fast i got it ^_^ . I've then been buying my gold from these people for awhile and i'd for sure tell others to come to this site..
Review by Terry Stiffler
Hello! I just want to reply to you and tell you how satisfied I was with your service. Everything was done jsut as I had expected and for that I am very thankful. I look forward to doing business with you again..
Review by Rick
Jane has worked with me and worked me, and we finally got the problem solved - it was me, I forgot to put the "period" in an email. Inexpensive gold and a whole lot of other items.
Review by Tom
Thanks! Item exactly as described and quick service. Will definitely use again!!.
Review by Jane
excellent seller, fast, efficient and never a problem. I always buy from them..
Review by SkunkWorx
Years of being loyal customer. I'm just tired of the lies and misdirection. Taking days to get gold and telling me your "system is down for maintenance"? This just doesn't cut it anymore.

Time to find a new supplier.
Review by Chris Anton
Gold removed by Blizzard less than 8 hours after purchase. Blizzard stated that the gold was stolen from a third party account. "7*24" customer service "down for shift change" for over two hours. No responses to emails. Requesting bank to charge back the purchase on my card.
Review by MMORPG-Leveling is a trustworthy store of FFXIV Gil & FFXIV Power Leveling, ESO Gold & ESO Power Leveling, WoW Gold etc. with cheap prices and ultrafast delivery. has a great reputation in the market which you can check on Trustpilot, OwnedCore, Epicnpc or Reviews page.
Review by Samantha
I've only ordered WoW gold from guy4game for years. Luckily for me its cheaper then most places but other then that, they are fast and reliable. :)
Review by kim
so after years of being a loyal customer, you're saying in one way or the other am using a stolen Credit card, although I've link all of my purchases though out the years,
I spoke with your rep, you told me my name belongs to a male, so we are at a point as to where you are eluding to not refunding me, due to your assumptions.

Sent: Thursday, July 20, 2017 5:00:54 PM
Subject: Re: Guy4Game.: Order receipt #1

It seems that you are not the card holder,so we just called you before
,but what kind of card did you use to pay for the order ,and what are
the last 4 digits of the card,and how old are you ? they also want me to take an on the spot photo with my id held next to my face, after a freaking explosion don't know what had change, this is the reply* The order is processed now ,we will start the order now,is that okay?by then the trust was broken there was no way in hell I was giving them access,to be fair from 2013 to now never had a problem till today .
Review by ESO-power-leveling is the best The Elder Scrolls Power Leveling, ESO Power Leveling seller. Get excellent TESO Power Leveling shopping experience here and share with others.
Review by billy
Don't buy check the FB page user comments. Site is a scam
Review by Cheapowerleveling offer WoW Power leveling,WoW Power leveling 100-110,AION Power leveling,ESO Power leveling,FFXIV Power leveling,SWTOR Power leveling and GW2 Power leveling
Review by king
BEWARE! stay away from these fucks, take your money does not deliver order. Live chat doesnt work and they wont answer phone call complete theives.
Review by Joey M
,Satisfactory Service , Did what they said they will do!Hey guys I know it sucks when you have to wait so long for gold or an item from G4G. what I don't like is being told a time then that time comes and being told another time. What they should say is it will be delivered within 48 hours. After saying all that, I have to say they did deliver the items I paid for and I am happy. So good going G4G, thanks for your service. If your a patient soul I do recommend Guy4Game for all your gaming needs and gold, and items, they have been around a long time.
Review by James
It's been 12 days since they promised me a refund on my non-delivered purchase. They have not responded to emails that I have sent requesting an update. They're scamming people left and right. Well, I don't give away money so expect me to do everything I legally can to put these criminals out of business.
Review by James
Run away from this company. Nothing but scam artists. Paid $30 for FFXIV gil and has done nothing but stall whenever I go on live chat to find out where my gil is. First they said they were out of stock and check back in 5 hours. 5 hours later they said their database is down and check back in 4 hours. I asked them for a refund they said they can give me a refund in 4 hours. If your database is down HOW COME I CAN STILL GET ON YOUR WEBSITE? They're crooks and thieves! I'm filing a dispute with my credit card company as I don't believe I'll be getting my money back from these losers.
Review by RAY CORBIN
On day six to get gold for Riders of Icarus. Not accecptable
Review by Kevin
So I have used Guy4Game for many different orders over the course of my WoW life from gold to some small powerleveling. Recently I got my DH to 110 on my own in about 3 days but due to work I was pretty busy for the course of 3-4 days and I turned to Guy4Game to powerlevel my priest to 110 from 100. They said 24-36 hours it would be done. I ordered on friday at about 9pm and I am typing this review at 10Am on Monday with them telling me it will take another 9 hours to finish meaning that is almost 3 days just barley short of it.

When I first contacted them about 12 hours into the order to see how it was going I was told 12 more hours and be done. Contacted them about 13 hours after to check in and was told 12 more hours again. Contacted them again after 12 hours and was told 10 more hours etc. etc. etc. ; Every time I try to get update I am lied to about how much longer it will be until its done.

When I asked if I am getting anything extra for this service due to the VERY LENGTHY extra time it is taking they told me on my next order I can get free Gold... NEXT ORDER? They want me to spend more money on this site after double the service time quoted directly on their site / live support???

There is plenty of other sites and people in the market that I will have to say this is my finally visit and purchase from this site after spending lots of money on their services. Good Job on losing a customer over awful customer service -

1/10 service

1. Double the quoted time
2. Lied about how long it be done when contacted live chat every time they quoted it be done in 12-10 hours and it was not
3. Offered no extra service on this order told me I had to make another order.
Review by nate
paid for 120M old school runescape and only recieved 60M. the other was put onto some other persons account. so i never recieved my full payment for gold. after trying for hours to get my gold back and going through their live chats (where their operaters were extremely rude and called me a scammer multiple times aswell as ending multiple live chats) i still never recieved any payment. i actually returned the 60m and asked for a full refund. they then began to claim that what i was doing was fraud and threatened me with personal information. DO NOT UNDER ANY CIRCUMSTANCES EVER PURCHASE ANYTHING FROM THIS SITE. they will take your money and not deliver what you paid for. worst service ever.
Review by Stefan
My friend paid for 120 Million old school runescape gold, guy4game gave him 60 million, and then "accidentally" gave the other 60 million to someone else. After spending hours trying to get the 60 million they still owe him due to their own mistake, they've repeatedly called him a scammer and constantly just close their live chat.
Review by patrick
had to verify my information, after verification got the gold with in 5 mins. pretty smooth
Review by jake
Grace W:
world 382 lumbank 3 floor
Grace W:
PLEASE NOTE: 1. Our website will NEVER ask you to return gold after delivery. The SCAMMERS usually says that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Our website will NOT check or ask for your persional information in game. Such as phone number, email, purchase or delivery amount.
jacob barber: ok on my way thank you
Grace W:
no problem
jacob barber: here
Grace W:
Guy4game will never ask you to return your game currency in game.
Be careful of the scammers please.
jacob barber: what are you talking about how the hell did they get my phone humber and run me through the proces i want a refund to my card now or the gold
jacob barber: your telling me a random knew to call me and run me through the process some magical way thats bull shit
Grace W:
PLEASE NOTE: 1. Our website will NEVER ask you to return gold after delivery. The SCAMMERS usually says that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Our website will NOT check or ask for your persional information in game. Such as phone number, email, purchase or delivery amount.
Grace W:
didnt you read the note warning note ?
jacob barber: that was setup just right your full of shit i want a refund
Grace W:
we have the screen shots of the trade and your character accepted the gold
jacob barber: lol yea because you knew i was on the phone being talked through it i want a refund now

they are complete scam artist good luck all i can say is dont believe when they call about doing a second trade
Review by tobias
Scammed me, then disconnected me every time i tried live chat. not trustworthy at all.
Review by joshua
Had a smooth and easy experience with like always. I ordered a few items from the website and after two days i was kind of antsy to receive my items through in-game mail. I read some reviews saying that guy4game has had a negative smudge on their customer support team, saying that the support team is rude and doesn't help, that worried me a little, so i contacted the support team. I was greeted kindly by Grace from the support team, i asked when i could expect my order because the anticipation was killing me. she asked for an order id# which i had at the ready, after waiting maybe 5 minutes or so she got back to me and apologized for the wait saying it may take just a few more hours. Just about 5 minutes after i ended the chat, i had received my much anticipated items in the mailbox.
Here is the chat for my proof:
Thank you for choosing to chat with us. An agent will be with you shortly.

GOOD NEWS! ! ! RAID the Hellfire Citadel with our professional teams. Four hours full clear! Safe and pleased journey. Chat with us for more details.
You are now chatting with Grace.
Grace: Welcome to our site. How may I assist you today?
Joshua Nolen: Hello Grace :)
Joshua Nolen: I was just curious as to how long mt order may take.
Grace: Would you please provide me with the 7 digits Order ID (Order id: #1******) so I can check the details for you?
Joshua Nolen: order id is:#1648966
let me see

Grace: sorry for the delay and inconvenience , the supply isn't very good for the server , our guys are still working hard for your order now , could you please offer us a few more hours ?
i am asking our man to hurry up for you

Joshua Nolen: yes of course :) i've got the time and patience. i also understand y'all probably have way more customers than i'll have to deal with, so props to you guys. just wanted to check up on things is all.
thank you for your wait

much appreciated :)

Joshua Nolen: No problem :) i believe that is everything unless you need any more information from my end.
no need

good nigth

night *

we will let you know once the items are sent

Joshua Nolen: alright you have a good night too grace thank you!
Joshua Nolen: should i stay in chat then?
no you dont have , our man will trade you the items if you are online , if not they will just mail

Joshua Nolen: Thank you much, i'll probably be online for a while longer then. Thank you for everything Grace and as soon as i get my much anticipated order i'll be sure to leave a nice review :)
you're welcome :)

Joshua Nolen: have a nice day grace!
you too

take care

Bottom line is, this is a trustworthy website. Always be on the safe side though and take screenshots of interactions, save order id#'s and receipts just in case you need to contact customer support. If you have to go to customer support, having all your info at the ready and being nice makes things smooth as butter. Happy customer :)
Review by Vetlungs
if i could i would give this site a 0 3 different game all without stock on anything and the gold farmers cant even get what you ask for in a weeks time. you are better off grinding it yourself you will probably get it faster. not to mention the supposed REFUNDS the give dont ever expect to see them.
Review by Sean
I should have looked at these reviews before purchase, I was scammed and with the same issue as other reviews they want DL and CC pictures. Stay far away from this site. DL and CC will be used for fraudulent activity.
Review by Billy
Stay far away from guy4game they are a scam company where they ask you to send pictures of your drivers license and copy of credit card. They take your info and sell it to crooks who charge up your credit card in china. And gl making the claim over seas. Alipay will not return the charged which them you have to get in touch with your credit card company and will take to 5 weeks to resolve. Bunch of dirty people and scam artist. STAY FAR AWAY.
Review by ThatOneGuy
bought gold and a few items for blade and soul, they delivered same day each time most of them within the hour. There's quite alot of negative comments which I guess are flukes, but from my experience its been very good.
Review by Andrew
Order arrived quickly - very satisfied

I was a bit cautious at first because I half expected to receive nothing, so I purchased a small loan of 2 million SWTOR credits from them for about $5. I was pleased when my order arrived as promised within about 45 mins. So I figured was the hell I would buy the 30 million I needed for a rare item I wanted. I figured at worst if they abused my credit card information or something I could just report it to my bank. Again credits arrived as promised in a timely manner. From my experiences I would happily do business with them again.
Review by Daniel
I ordered and they didn't have the platinum. So after 4 hours of waiting, when I told myself I wasn't going to wait, still no platinum. I asked for a refund, and the person said to just wait for the platinum, and it could take up to 7 days. I said no, I'm not waiting that long. I want my refund. Haven't heard anything from the rep since then and it's been over an hour.

How is this site rated at 4 stars when all I see for reviews for them now are 1 or 2!??!?! This site is crap-tastic.
Review by Gary
Hi - I thought it prudent to post (and I will on as many forums as possible) warning people to not use this service. I used Guy4Game to powerlevel my character, including reputation farm and within 24 hours of completing it had received an email from Blizzard indicating I had been using a bot or third party automation software. It took six days to get a response from this company and the best they could offer was a 40% discount on a powerlevelling servce, even though their website clear indicates a full refund and up to $200 per order (they can't replace the Collector's Editions that are no longer available).
I cannot believe they would compromise my account by using a Bot. Extremely poor customer service. Overall, very disappointing and upset with the experience.
If you are considering something like this, you need to also consider the worst case alternative - your account being banned.
Review by Anonymoose
I've been dealing with these folks a few times. For small items they're pretty okay. But their customer service is astoundingly bad. They suggest, say, 24 hours for an order but it usually takes upwards of 36. They say they're working on the order but I can see from my other account that they're offline and have been for 5 hours. They regularly disappear in the chat and can't ever offer any help. Somehow, their "manager" is always gone. The folks in service don't offer any service, despite it being my account, my money and my order. They could care less about a customer. Right now, I've been in chat with them for about three hours and the person has simply stopped responding to me. I never got a straight answer. Suddenly their English goes from passable to nonexistent. I will never do business with this website again. Plus their payment process usually flags my card.
Review by wow customer
iam leaving this conversation here from these guys on them ripping off a customer

Thank you for choosing to chat with us. An agent will be with you shortly.

GOOD NEWS! ! ! RAID the Hellfire Citadel with our professional teams. Four hours full clear! Safe and pleased journey. Chat with us for more details.

You are now chatting with Tyler.



tom fountain: ihave a question for you



tom fountain: i would like to know why your guy just scammed my wife out of gold, he just told her she needed to give it back to him because he forgot to screen shot the transfer then ran with it. we buy a lot of gold from you guys but after this i dont know if we will anymore. thats a cheap shot. i just watched him do it to her4


we have told you do not give back teh gold to anyone before we trade

Tyler: PLEASE NOTE: 1. Recently some scammers use similar characters with our delivers to ask customers to trade gold back. They usually say that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Don't leak out your personal and order information in game. Such as phone number, email or purchase amount.

tom fountain: we were actually thinking of having you guys run us for gear and stuff but after this i dont know if i can even trust you guys


we tell every customers this thing

tom fountain: well better question, no one was even near her when they traded. so it had to be your guy who did it


these people are scammers,not our supplier


they use the similar character name as us

tom fountain: well i know she lost 41,000 gold and that doesnt sit well with me because your guy was the only one who knew about the trade


so ,could you plz send the screenshot to us?


we need to see the name of the scammers' character


if it is really our supplier


we will solve this problem

tom fountain: she went out of the game to talk to you guys and when you do that you loose your chat, so i guess that isnt going to happen and she lost gold. she put stuff up on auction so this couldnt happen and twice your people have asked for face to face.

tom fountain: once with me as well went face to face. i like doing business with you guys but i dont now about that anymore

tom fountain: me and her and your guy were the only one who new about the trade. my character was standing close to her when the trade went down so no others around


sorry ,i can not help you if you do not have a sreenshot

tom fountain: so you are telling me you have corrupt people in your group who steals money and gets away with it. thats not good business practice and i guess we take ours elsewere and all the people i know who buys from you that we run with will like to know this as well so i guess i let them know as well and we go elsewere to buy. its a shame your own people do this.

Tyler: 1. Recently some scammers use similar characters with our delivers to ask customers to trade gold back. They usually say that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Don't leak out your personal and order information in game. Such as phone number, email or purchase amount.


we have told you this


before we trade


if you need, we also can give you the trade screenshot


you can see whether is the same cahracter

tom fountain: she trusted your guy and like i said he was the only one like us in the area that knew about the trade, so know she lost her gold and everything she trusted in you guys because your own guy wanted to scam her. yes trade pic with me

tom fountain: i will remember his name


plz give me the email address


and the order number

tom fountain: send it to, she waas still grouped with him when he asked for it back. she never left the group

Tyler: Would you please provide me with the 7 digits Order ID (Order id: #1******) so I can check the details for you?

tom fountain: just a sec

tom fountain: order#1606436

tom fountain: so you tell me, if she never left the group and he asked for her to come back. how was it someone else


plz wait a moment

tom fountain: whats going on guys this is starting to get aggrevating


i am asking the screenshot,plz wait a moment

tom fountain: how much longer, i would like to get back to the game myself

tom fountain: the guys name started with a U he was an orc hunter lvl 3

tom fountain: lvl 2

tom fountain: or lvl 1..he was a new player


the supplier is AFK, plz wait a moment

tom fountain: kinda convienent, supplier is afk after the trade

tom fountain: you still there


yes, iwill send the pic, plz wait a moment

tom fountain: ok just checking



tom fountain: yeap thats the same damn guy, she never left party with him and he asked for it back


could you give me a screenshot to confirm is the same people?

tom fountain: i dont have a screen shot my wife went out of game to contact you guys. thats the same damn guy who took it back. thats kinda shity business

tom fountain: you can bet your ass i will screen shot anymore transactions. this is not good business. that guy is corrupt as hell


sorry , i can not help you if you do not have a screenshot

tom fountain: fine then your telling me you have thiefs in your group and you just stole her gold so your corrupt as hell, why dont you ask him for his messages since you guys probably have those to. if you cant correct what happened here then i need to let everyone on world of wrcraft i know to not use this service and to stay clear do to gold being stolen from them after they recieve it. your supplier was the one who stole it

tom fountain: all i can say is that i hope that isnt someones toon you are leveling because i have a alt account and i can log in and give them the name of that toon and let them know you are gold venders selling gold and let them shut it down. this is corrupt sales agents and shouldnt happen with your own players. ill start passing the word around. it may have been only 41000 gold but its still theft

tom fountain: guess your not going to answer me now


sorry , i can not help you

tom fountain: you guys are some corrupt son of a bitches, i will make it a point to log in to my alt now and start helping them stop assholes like this..sorry ass thiefs

tom fountain: what no comment, i want a supervisor

tom fountain: answer me


you can come to chat 24 hours later, i can not solve your problem, i am just a stuff

tom fountain: you cant solve a problem that your supplier started by stealing gold from a customer


you can not give us the evidence , i can not help you

tom fountain: i told you the guys name started with a u before you sent me the shot and that he was between lvl 1 and 3


these are just you said


we can not confirm

tom fountain: well i told you the guys first letter from his name and lvl that is proof


everything is you said,we need evidence

tom fountain: well you dont tell people to take a screenshot so you dont care about your customers

tom fountain: plus she told you she was putting it on AH so your guy make the mistake and didnt follow your rules and did face to face. thats not following your rules

tom fountain: your getting everything you need, she contacted you right after it happened, i gave you the first letter in his name and lvl and were the trade took place. this is just customers being stolen from


we need screenshot

tom fountain: you dont tell people to take a screenshot plus your supplier is offline. you have all the info you need. you just dont care about your customers and suppliers stealing. i will make a note on BBB and let everyone i know what happened and i will find a new supplier if this isnt taken care of. you have enough proof to act on you just chose to ignore it

tom fountain: internet is a wonderful tool for leaving accurate and legit reviews on a company

tom fountain: i have 12 accounts and lots of friends who will help spred the word

tom fountain: i been playing since wow started so yes i do know lots of people

tom fountain: if you cant correct this then i guess we are done here and i do what i have to do to make this right, including filing a complaint with BBB and anyone else i need to plus i have captured this whole conversation on notepad to use for further use


i have said it is not our supplier


and you can not give us the evidence


everything is you said

tom fountain: well you used him so it is your problem they are people you are suppose to be able to trust. your website even says safe and secure transactions. well if they never left group and he stole it than your problem is the same

tom fountain: you have all the evidence you need, if you read it all adds up all the way to his character he was on which i said was an oec hunter and his lvl

tom fountain: you are just refusing to correct something your supplier did to one of your customers

tom fountain: i can see from right here your website is full of lies right down to customer satisfaction, you refuse to correct problems with all the evidense anyone would need and just dont care about your customers


it is not our supplier, i told you several times

tom fountain: i told you every bit of this before i waited for you to get the screenshot

tom fountain: you are still the responsible person because you use that supplier to get the gold to your customer which did not follow what your website states by her putting it up on AH they chose to go there ownroute instead. this isnt good business. all you have to do is correct the problem by reading everything her and not letting your supplier rip her off like he did

tom fountain: 41000 gold isnt a lot but it is part of your reputation and i think i just need to post this whole conversation on the review and let people read it for there self
Review by John K.
At one time, this service was really good. Now, it's fallen by the wayside. I've used their service 5 times over the past 5 years, and the last two times were not that great.

The customer service is good, and the money is delivered in a timely fashion for sure, but you run the risk of Blizzard tracking your transactions and catching you. The last two times I used their service, I was caught and emailed by Blizzard with the whole "buying gold is bad and ruins the experience" stuff, and the remaining gold after some purchases confiscated. However, the items I bought were not removed from my account.

I've since switched to Koala Credits and have never had an issue with them or Blizzard. Guy4Game is reliable, but the risk of being caught is much higher. The first time I got caught it was only a 10k gold purchase, and I was caught both doing the auction house purchase and the in game transaction purchase, so don't think one is safer than the other. Just be careful.
Review by goldbuyer
It has now been 4 days and I have no credits nor a refund for my purchase. The processing time for orders sucks...
Review by GGguy77
Promised credits within 30 minutes. Changed it to 6 to 24 hours. It has now been 3 days and I have no credits nor a refund for my purchase. I have sent them several emails and they just keep blowing smoke.
Review by Kurpa77
I will NEVER attempt to use these guys again. I tried purchasing Rift Platinum, but their website works a little strange. The best option for payment was to use Alipay, which is rated as a trusted site so I used that method instead of the others. I made a payment, I was given a confirmation that it went through, and received an email from Guy4Game confirming the receipt. What I did not notice was that on the last tab (I was on mobile) I was asked to confirm if I made a payment. Now, this should have popped up like any other site, but I'll take blame for not finishing the transaction. I noticed about an hour later, clicked confirm, then promptly contacted live support to see if there were any issues. Now to note, I did call Visa to make sure i wasn't ripped off and they didn't authorize the payment, so good for that, but I feel the way EMMA from G4G handled the situation was ridiculous.
Here's our conversation split into two since she disconnected our chat prematurely and I couldn't continue to talk to her:

Thank you for choosing to chat with us. An agent will be with you shortly.
You are now chatting with Emma.
Emma: Welcome to our site. How may I assist you today?
Brandon: Hello. I did not realize that I missed a step on my order #XXXXXXX. Can you confirm if this order sucessfully completed?
Emma: I am checking it now, just one moment please.
Brandon: Thank you
Emma: Could you check your order satus, please? If it says" queued", there is no pending state, it just means you failed to pay You can also check your bank accout to see if the money reduced. If not, suggest you change the payment method, and make a new order. If you consider your money was charged, you can send us a bank receipt to our email address, we will check the issue for you.
Brandon: Okay, the problem is that when I paid it directed me to another site and I didn't not get taken back to the other tab on my phone that asked me to confirm if i I just now confirmed it which was like an hour later. lemme see if my bank reflects it already
Brandon: There's no reflection on my bank account but that's not uncommon for my bank as it's late in the day on the weekend :/
Thank you for chatting with us.

Thank you for choosing to chat with us. An agent will be with you shortly.
You are now chatting with Emma.
Brandon: Our last session disconnected. Was that intentional?
Emma: Could you check your order satus, please? If it says" queued", there is no pending state, it just means you failed to pay You can also check your bank accout to see if the money reduced. If not, suggest you change the payment method, and make a new order. If you consider your money was charged, you can send us a bank receipt to our email address, we will check the issue for you.
Please read my words carefully, thank you/.

Brandon: No need to be rude...I explained what happened, hoped maybe there was some sort of delay since i failed to press confirm payment until an hour later
Brandon: could you check again
I have told you you failed to pay

We cant get your money, we wont go through your order.

If you have any question, please contact with your bank dept.

Brandon: And I have told you that I paid, but I did not click 'Confirm payment' on your website until an hour later right when i contacted you. all i ask is that you confirm there wasn't a delay and it changed status' since i contacted you immediately after clicking the button that confirmed i paid
Thank you for chatting with us.

She ended my chat session two different times prematurely.

AVOID THESE GUYS, because if you have any problems, they will definitely not even attempt to assist you properly.
Review by Det_Gaymer
Quick and awesome just like my ex.
10mil on swtor so I could nab a mount I've been after for a long time but being a casual gamer not so easy to get without spending potentially hundreds on cartel coins.
Review by Jimmysjonka
So i wanted to test buying gold from this site, and what i experienced was to begin with them not living up to the transfer method we agreed to, after contacting support they said they would punish the delivery guy, and i guess that delivery guy or the website it self punished me by hacking my account. No one else knew i was buying.Good i only bought few and not much as i wanted to. Stay away from this site. Go to other more reputable sites such as koala credits.
Review by AussieWarrior
Guy4Game is very good at what they do, they always deliver on time with me.

WoW currency: Takes a couple days but they deliver
ToR Currency: Delivery within 12 hours of order

Overall, wonderful service and comms
Review by XayFace
*Do NOT buy from guy4game*
*Do NOT buy from guy4game*
*Do NOT buy from guy4game*

I chose Guy4Game after a Legion mate suggested using their service. He said that they took less than 10 mins to deliver the gold. I'd also like to point out that their website advertises delivery in under 30 minutes for small orders. This was not the case.

I ordered 130M Gold (the 3rd smallest option) for Aion and never received it even after 12 HOURS OF WAITING.

After the first 2 hours, I contacted customer support again. "Mickey" told me that they were currently out of stock and needed time collect the Gold. Mickey also promised extra gold as incentive for waiting a little longer. So I waited.

I would not have purchased from them in first place if I knew that they were currently out of stock.

I ended up waiting an additional 3 hours before contacting them again. This time I spoke with Jake. He basically told me the same thing "We are currently out of stock and collecting your gold".

After this, I went to bed for the night. When I awoke (about 12 hours had passed since the money was taken from my back account), I still hadn't received the gold I paid for. At this point, I contacted them again asking for a refund.

I still haven't gotten a refund.

I'm pretty certain that this site is a fraud, at least half of the time.
Review by Arkayah
I've no idea what happened within the last year but their service has taken a downward path, I'm one of those typical long-time users that suddenly find themselves running into difficulties with not only their appalling service but their so-called "resolutions".

Recently I purchased a customized 36-90 "fast" powerleveling service as I was going away for a month and I wanted to just hit end-game content on my warlock.

I should have noticed something wrong when I was not receiving any updates via email on the progress of my purchase but as I was on holiday I put the thought aside, it was not until 2 weeks into my holiday I received an email about my account but not from Guy4Game but from Blizzard claiming they've banned my account due to 'abusing the economy'.

I contacted Blizzard immediately and had the account recovered within the week, I then contacted Guy4Game and told them the situation. The person in Live Chat was profusely apologetic and advised for the hassle they would get me a full set of PvP gear to make up for the trouble with the promise that their levelers were professionals and my account would be secure.

What a mistake to allow them access to the account again.

Not a day after I gave them the new account login information another email from Blizzard was sent through threatening account closure for the same reason. This time however my claim of a hacked account wouldn't suffice for Blizzard and they closed the account and the investigation.

I got a hold of a Live Chat representative and the same result, profusely apologetic and advised since the situation was out of their hands they would pass it along to their supervisor, as he was not in they would email me his decision.

It took 3 weeks, every couple of days I would go back and ask for their supervisor and to see what the decision was but conveniently he was never there, regardless of the different days and times I went on Live Chat and I would just get the same response from the representatives.

Now, I consider myself a very patient person but my patience was fraying by the end of the third week.

The email I finally got from the supervisor gave me two resolutions they could either refund the $89.20, minus $30.00 because they supposedly fulfilled a portion of my order or they could give me a discount on one of the accounts they had to offer. I was not happy.

That account I had since BC, the rare titles/mounts/pets that I acquired during the years did not come to a value of $59.20 nor could a 5% discount for another account satisfy me. In fact it baffles me that they would make me pay premium for their shoddy accounts after they had lost my account, nothing but a reimbursement of a reasonable dollar amount close to the value of what the account would've been worth would satisfy me.

Yes, it was my decision to risk my account for convenience sake. Purchasing any service or gold comes with risks and consequences and I'm writing to convey that those consequences are very real.

They still have a pretty solid reputation with a lot of other users and by no means will my experience determine what will happen to you. But be warned, their resolution process (if it can be called that) is not going to leave you a happy customer.
Review by knifepoint
Definitely would never buy from them again. waited over 5 days for my gold and still have not received it. all they said was it will be ready in a few hours. Be careful and don't buy from Guy4Game. ill go back to koala credits or Itemgarden. even though they are more expensive, at least you get what you bought.
Review by playthegamez
Was not too clear what would happen after going to pay - however because was using Google Checkout I was confident everything would work out properly.

Stayed logged into the game and got some WoW currency about 70mins later, so I'm happy.

Review by swifted
i had just been scammed and i turned and thought what the hell at like £4 short maybe they will let me i onpened a live chat and asked and she started trying to get it to work for me =)
Review by eids1
Asked their support if they have the gold in stock, the support person said they 'checked' and that they in fact do and it's ready. Placed my order and 20 min later they tell me they've been out of stock for the last 6hrs and that they will notify me when they have it. I would not buy from them again since they clearly lied to get me to buy..

Be cautioned

Update: I got my currency 4 hours later. It was just delayed.
Review by bee.s
I've used guy4game several times over the past couple of years to purchase both wow gold and BOE items, and have never had any problems. Customer service is always responsive, and the items are usually delivered quite in a day or two, sometimes longer for rarer items with server xfers on cd, but they always come through. I highly recommend their wow gold or wow items services!.
Review by MrChorna
Bought gold for aion around 2 days ago..
Still no gold and they say they need 3-5 days to refund, and now they arent even answering!

Review by Issikle
Hi, I have ordered from this shop recently and still have not received my currency from them. I tried to contact them both via their live chat and their e-mail however neither is currently working. Therefore I have no way to contact them as to find out where my order is at and this leads me to believe I have been had. So based on this experience I definitelly do not reccomend this shop.
Review by UnGiven
Bought gold for runescape, perfect customer services. Took me through everything I needed to do and know received my gold seconds after my payment would use again for sure! 10/10!
Review by newtsuk
Where to start. It has been two days now and i still haven't received any of my order of WOW EU gold. I have been in contact with their 24hr "help" and nothing. They are incapable of answering any questions on the matter. All they can do is tell you they dont have it. They can't tell you anything else. They say sorry alot but they don't understand the meaning of the word. I was told by one operator that after 24 hrs they had 3000 of my order ready that i could have. When i emailed back to say that would be ok, i was told they had sold that 3000. How are they ever going to complete my request? Clearly not sorry like they have said all along. Seriously this is a terrible site and i would keep well clear. i will put the copies of some emails to back up what i have said.

first with the 3000 offer:

Really sorry for the delay of your order and now we only have 3000gold on your sever and we candeliver it to you now if you would like to accept it.We will try our best to farm the rest gold for you, and when we have stock for the rest of it we will send you an email, but if you do not want to wait longer, we can refund you if you would like.
Thanks for your waiting and your business.

second saying its gone:

Dear customer

Sorry for inconvenience , there must be something wrong with our chat,
you can use some other browser to have a try , since stock for your
server not rich , and many customers here , so that 3000 gold has gone ,
sorry , we are keep restocking for you now , if you dont want to wait
any more we can refund you now ,


sales <>

i have emailed them back as their live chat is done but they have now stopped replying....
Review by exjouster
Recently raved about this site, but now have hit a snag. Seems a lot of their providers on SWTOR got banned, so now they are not meeting delivery promises. Too bad, they used to be better. At least their customer service reps were really able to fix anything, but pleasant, at least.
Review by friendface
I'm the guy who posted below that says fuckyouguy4game. I should have taken my own advice. After checking Tera prices theirs were the best on the recommended sellers list. I thought I would try them again since it was for a different game and it's been years maybe they'd improved.

I ordered 300 gold, was billed for it, and then sent an email that says I was refunded, but without a refund, and it said that I requested it which I didn't.

I thought it was a mistake and sent their email address a question. I got a very rude response which is below:

You have charged back order before, our security sytem can't accept any
online payment from you any more, you will get $18.61 back.If you want
to order again here, you have to use western union payment.

Sales Representative
Live chat on website
That "charge back" was for them getting my LOTRO account banned with their careless gold laden emails. I never received the items, they offered a refund and not so much as an apology for getting my account banned. So the "charge back" was their own system.

Obviously, what they say is a lie or I wouldn't have been billed already. They can accept the order they just choose not to fulfill it after taking my money.

Whatever. Fool me once, fool me twice, etc. Here you go mmobux I'm your warning.

TL;DR: ***DO NOT BUY*** It's cheap for a reason.
Review by paulz_69
I've used Guy4Game to buy Everquest platinum, WoW gold, and SWTOR credits. Delivery of small to medium sized orders occurs within 3 hours in my experience. Larger orders in Wow and Everquest were delivered piecemeal and were usually delivered in full inside of 24 hours.

I also attempted to buy gil in Final Fantasy XIV and ran into my first and only problem with the company. Responses from customer service were like may companies template responses indicating additional time was needed to fulfill the order and it usually happens within 2 days. A week later no eta by the company, same template response. Refund took 5 business days. The FFXIV gil service has since been discontinued.

Very dependable and easy to do business with for popular games, not so much on low population games.
Review by fuckyouguy4game
Absolutely the worst service i have ever had.DO NOT BUY OR SELL TO THEM. bought gold from them for one account after selling my other account to them, never received the gold and after 5 days of fighting with there terrible customer service they gave me half of what i was offered for the account. Worst, and i mean worst customer service and there about as disrespectful as can be.
Review by IcedCube
I'm not sure where your troubles are arising, but every time I've ordered Eve ISK or Atlantica Gold (And have asked whether they had it in stock or not!), customer service took no more than 20 minutes to assign a contract and get me my currency.

This makes Guy4Game not only the fastest provider (no unnecessary phonecalls after the payment has already been confirmed -- not to mention asking my creditcard details after I paid through moneybookers... wtf?), but also the most reliable. (And their customer service is fantastic, too.)

Perhaps you people should actually think and ask whether the gold can be delivered before whining they CAN'T deliver it. Every time I've made a payment I got the gold within half an hour, and if you even tried to be a decent consumer, so would you.

Review by chris05uk
seriously, never use this website - they have the worst customer service ever, and prefer to use un-safe methods of transfer, when asked why they did this I got the answer "to save time".

Do you self a favour and avoid this website. Try others out there like BankofWow or Koala.
Review by Pwall
I bought gold from Guy4game and a few weeks later I got an email from blizzard saying they took it back. It pretty much said it was reported I hacked an account and they returned it to the account it came from which could only be them since it was the first time I ordered gold in 3 years. I talked to their live customer service and the just jerked me around. I would never buy from them again. Guy4game you suck!!!
Review by aidy12
First time buying game currency online, so I was kind of worried about being scammed, however they were excellent! I picked them because they had a decent rating on here, and don't regret it. Paid at about midnight, received an email that morning at work saying that the money was available, and then when I got home that evening, they traded me the money in no time at all.
Definitely will be shopping with them in future!
Review by Luxmaster-CZ
I went to their site, and asked live person if then have ISK in stock. They answered me then dont know, to ask tomorow. So I asked next day, and they said they do, and they are ready to immeadetly fill my orders. So I placed one, and told them i did.. i have money in about 3 minutes!! ive been scammed 3 times before on another sites, this one is first one that send me money, and they sent it immeadetly
If ill ever buy more ISK for EVE, im sure ill use this services

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