By mmobux.com staff | Leave a Review | Read Customer Reviews

Mogs.com offers one of the largest selection of in-game currency, power leveling and account selling for MMO players online. The games included in their services are Age of Conan, Aion, Ether Saga, Eve Online, EverQuest, EverQuest 2, Final Fantasy 11, Free Realms, Knight Online, Lineage 2, Lord of the Rings Online, Neopets, Nexon Cash, Nintendo Wii, Playstation, Runescape, Star Wars Galaxies, Sword of the New World, Ultima Online, Warhammer, World of Warcraft US and EU and all Xbox games.

Based on their website, they claim to be 100% American company and operates with offices located in the USA only. They claim to be in the business ever since the birth of the gaming industry. Mogs.com was built by MMO gamers and strictly hires only gamers for their staff members.

All operations are said to be US-based, including the owners, customer service staff, and all executives are US citizens residing in the USA. This allows them to operate under the radar by having the advantage of using an American IP that is not screened like an Asian or Chinese IP is supposed to be. Something that users are not able to verify successfully as of yet.

Payment

The preferred online payment processor is, currently, PayPal. However, to ensure that the order will be processed faster, customers are required to provide their confirmed mailing address every order they make and optional verified buyer status upon payment. Those who do not have a PayPal account can also order from them but the process is a bit messy. Outside of PayPal, they can also accept payment through credit card. It is difficult and quite complicated to place an order using a credit card. When continuing with the order process, it will normally open a PayPal page where an option to choose between PayPal account or credit card will be presented. But the website is not easy to navigate that it usually confuses customers. A voice authorization will be required for all new orders placed on Mogs in order to supposedly protect customers from fraud. This is supposed to help ensure that it is not underage users or someone else who is making an order without the true buyer knowing about it.

For immediate assistance, as customers will most definitely need it, it is recommended to contact Mogs.com via Live Chat located on the home page of the website, that is available 24/7. Contacting them by email at delivery@mogs.com can also be done. For them to service customers in a timely manner, the order number will be required at all times. Contact Mogs as soon as a problem as met, no matter how small it is, because when they have already started the order, there are usually delays in answering queries.

Delivery

Depending on how busy the site is, they can usually “instantly” deliver within 15-30 minutes as long as the order is in stock. Orders which are not marked as instant, will be delivered as slow as 48 hours and as fast as 30 minutes if the item is in stock. However, it is important to note that most reviews of the site are reflective of slow delivery, and only 1 out of 10 users have given positive feedback.

Price Matching

Mogs.com makes an effort to have a competitive price despite them not offering any price matching with competitors. Sometimes, their prices are lower, sometimes higher, which sometimes makes customers doubt how they are marking their prices, without matching it with the rest of the RMT market.