By mmobux.com staff | Leave a Review | Read Customer Reviews

Mmocake.com is made up of professional B2C operators and highly experienced gamers who are sick of seeing the market flooded with highly banned, low-quality and dishonest services. They have decided to improve this and create a new MMORPG currency service that will offset these high ban rates, poor living conditions, dishonesty, refund difficulties, and poor support in the RMT market. Claiming to be more than just another MMO online game store, they aim to help gamers fulfill their in-game goals and heighten their gaming experience. Their mission statement is based on “Quality for Customers”, where they believe in providing quality services and virtual products for customers. In every aspect of their operations, they promise to put the customers first.

Registration and Voice Verification

Orders can be followed online easily by customers who register. Also, they can be updated easily with discounts and promos. And with a members' account, order status can be searched easily.

To protect the integrity of Mmocake and their clients' details, they will require all possible steps. This includes speaking with their clients on the phone. This gives them a chance to strengthen their connection with customers and makes the transaction fast, easy and safe. And can also serve as a way for customers to ask questions if they have one.

Order Tracking

Customers can either log in to their accounts by using email address and password, and check their order status from there. Or they can also get in touch with Mmocake support any time.

Finding their order status and order ID can also be done through the account log in or via the customer service.

Payment

Currently, Mmocake accepts PayPal, credit card, or Moneybookers only. To ensure that orders will be processed faster, customers need to provide, upon payment, their confirmed mailing address, and if possible, their verified buyer status.

Customers who do not have a PayPal account and who wishes to pay with credit card can use their Visa, MasterCard, American Express, or other cards. They can do so easily by selecting "PayPal and Credit Card" when asked what the payment method is. Customers will then be redirected to the PayPal page where they can log in to their PayPal accounts. Those who do not have a PayPal account can click on the option that says "If you do not currently have a PayPal account, Click Here". However, this will require one to register for a PayPal account and only then can proceed to pay with credit card information.

However, not all payments from all countries are accepted at the moment. Currently, payment are accepted and services are provides to customers from the United States, the European countries, New Zealand, Australia, and Japan only. Customers not located at the above countries will be required to provide a landline phone number from one of the above countries for the phone confirmation.